Refund Policy
At wellu store, we want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help. Please review our return policy below:
30-Day Satisfaction Guarantee
We offer a 30-day satisfaction guarantee on all eligible products. If you're not satisfied with your purchase for any reason, you may return it within 30 days of the delivery date for a refund or exchange.
Eligibility Criteria
To be eligible for a return, your item must meet the following criteria:
It must be in its original packaging, unused, and in the same condition as when you received it.
It must be accompanied by proof of purchase, such as your order number or receipt.
Certain items, such as personalized or customized products, gift cards, and downloadable software, are not eligible for return unless they are defective or damaged upon arrival.
Return Process
To initiate a return, please follow these steps:
Contact our customer service team at
At wellu store, we want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help. Please review our return policy below:
30-Day Satisfaction Guarantee
We offer a 30-day satisfaction guarantee on all eligible products. If you're not satisfied with your purchase for any reason, you may return it within 30 days of the delivery date for a refund or exchange.
Eligibility Criteria
To be eligible for a return, your item must meet the following criteria:
It must be in its original packaging, unused, and in the same condition as when you received it.
It must be accompanied by proof of purchase, such as your order number or receipt.
Certain items, such as personalized or customized products, gift cards, and downloadable software, are not eligible for return unless they are defective or damaged upon arrival.
Return Process
To initiate a return, please follow these steps:
Contact our customer service team at
greatvalue975@gmail.com
within 30 days of receiving your order to request a return authorization (RA) number.
Once you receive your RA number, securely package the item with all original packaging and include the RA number on the outside of the package.
Ship the item back to us using a trackable shipping method. You will be responsible for the return shipping costs unless the return is due to our error or the item is defective or damaged upon arrival.
Once we receive and inspect the returned item, we will process your refund or exchange as applicable. Refunds will be issued to the original form of payment.
Refund Timeline
Please allow 3-5 business days for your return to be processed once it is received by our warehouse. Refunds may take additional time to appear on your credit card statement, depending on your financial institution.
Contact Us
If you have any questions or concerns about our return policy or the status of your return, please contact us at
greatvalue975@gmail.com
Our customer service team is here to assist you.
Thank you for shopping at wellu store!, we want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help. Please review our return policy below:
30-Day Satisfaction Guarantee
We offer a 30-day satisfaction guarantee on all eligible products. If you're not satisfied with your purchase for any reason, you may return it within 30 days of the delivery date for a refund or exchange.
Eligibility Criteria
To be eligible for a return, your item must meet the following criteria:
It must be in its original packaging, unused, and in the same condition as when you received it.
It must be accompanied by proof of purchase, such as your order number or receipt.
Certain items, such as personalized or customized products, gift cards, and downloadable software, are not eligible for return unless they are defective or damaged upon arrival.
Return Process
To initiate a return, please follow these steps:
Contact our customer service team at
greatvalue975@gmail.com
within 30 days of receiving your order to request a return authorization (RA) number.
Once you receive your RA number, securely package the item with all original packaging and include the RA number on the outside of the package.
Ship the item back to us using a trackable shipping method. You will be responsible for the return shipping costs unless the return is due to our error or the item is defective or damaged upon arrival.
Once we receive and inspect the returned item, we will process your refund or exchange as applicable. Refunds will be issued to the original form of payment.
Refund Timeline
Please allow 3-5 business days for your return to be processed once it is received by our warehouse. Refunds may take additional time to appear on your credit card statement, depending on your financial institution.
Contact Us
If you have any questions or concerns about our return policy or the status of your return, please contact us at
greatvalue975@gmail.com
Our customer service team is here to assist you.
Thank you for shopping at wellu store!